Poly CCX 400

(1 customer review)

£249.00 £245.00 £204.17 Ex. VAT

Poly CCX400 Business Media PhonePoly Logo
Condition : New
Part Number : 2200-49700-019

Available on back-order

FREE NEXT DAY DELIVERY for all UK Mainland orders!


Poly CCX 400

The Poly CCX 400 MS Teams Edition is an easy to use world class entry level business media phone from the CCX series that has been designed for Microsoft Teams. Its user interface is intuitive, simple to use and features a 5 inch back lit colour LCD screen with gesture based multi touch technology.

In 2019 Plantronics and Polycom merged to form “Poly” to combine legendary audio expertise with powerful video and screen sharing capabilities.

Perfect as a common area phone the Poly CCX 400 desktop phones have been designed for seamless integration with Microsoft Teams with easy provisioning, contacts and meetings management via the MS Teams Device Portal.polycom ccx 400 sideview

Enjoy effortless hands free communication with acoustic echo cancellation and background noise suppression through the full duplex speakerphone or by connecting a headset via the RJ9 port in addition there is a USB port for plug and play headset functionality. The Poly CCX400 is also hearing aid compatible, up to the latest standards.

The Poly CCX 400 features a two port Gigabit Ethernet switch for fast network connectivity and data transfer – Wireless connectivity is available with an optional Wi-Fi dongle.

Poly CCX 400 Features

  • Gesture based, multi touch capable capacitive colour touch screen
  • 5 inch colour LCD (720 x 1280 pixel)
  • On screen virtual keyboard
  • Voicemail support
  • Adjustable base height
  • One USB type A port (2.0 compliant) for media and storage applications
  • Poly HD Voice technology
  • Poly acoustic fence technology
  • Voice activity detection
  • Comfort noise generation
  • Dedicated RJ-9 headset port
  • Hearing aid compatible
  • USB headset support
  • SIP protocol support
  • Two port gigabit Ethernet switch
  • 10/100/1000 Base-TX across LAN and PC ports
  • HTTPS secure provisioning
  • Certified for MS Teams with native Microsoft Teams experience and support for Skype for Business coming in June 2020
  • Operating system: Android 9.0 Pie
  • CCX 400 is Teams only and does not include support for Skype or has it a Native Teams button like the CCX 500 and CCX 600
  • Wall Mountable with Optional Wall Mount Kit

Please Note: This phone is PoE (Power over Ethernet) and does not come with a power supply. If you do not have PoE, you will need to buy a separate Power Supply Unit.

Whats in my Poly CCX400 Pack

  • Poly CCX 400 Media Phone MS Teams Edition
  • Handset with handset cord
  • Network Cable (CAT-5E)
  • Desk Stand
  • Setup Sheet

What you are buying

CCX400 VoIP Phone – New
Poly Part Number : 2201-15810-025

Additional information





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Manufacturer Warranty


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Release Date


1 review for Poly CCX 400

  1. Tim Britton

    Very impressive phones, easy to set up and use – works really well with Microsoft Teams. The touch screen is great in that it’s simple to operate and browse through contacts.

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All of our refurbished and new products come with a warranty ranging from 12-36 months. We provide a ‘return to base’ warranty as standard but replacement items may be dispatched in advance of the warranty examination procedure where pre-agreed. Any replacements made within the warranty period will continue to have a warranty that covers the original term from point of purchase.

All items with NEW condition receive a 12 month warranty

All items with REFURBISHED condition receive a 36 month warranty

Please also note:

  • Any misuse, wear and tear or abuse of the goods will invalidate the warranty and any return postage will be payable by the customer.
  • Our warranty excludes consumable products e.g. batteries.
  • Our warranty is not applicable outside the United Kingdom unless by pre-arrangement.
  • A £20 Admin fee will be charged for any item returned under warranty where no fault is found If the product fault is deemed to fall within the terms of the warranty then we reserve the right to repair, replace or credit faulty items at our discretion.
  • If it is outside of the warranty period, we may offer a chance to repair the item at a cost to be quoted.


If your product develops a fault then please notify us by phone on +44 (0) 333 222 6636 or at [email protected] detailing the fault and requesting a Returns Number and address.

Please ensure that the Returns Number is clearly indicated on the parcel, as we cannot accept returns without this.

PLEASE NOTE: do not write on or mark the original packaging.


Free Next Day Delivery for all UK Mainland orders. Order cut-off time is 3PM. We aim to dispatch your goods on the same day we receive payment. In some cases it may take up to 1 working day for us to dispatch your purchase. In case of urgency please contact us. We offer worldwide shipping. If you do not see the shipping information for a particular country then please contact us to request a shipping quote. DPD, Interlink and UPS deliveries MUST be signed for. Our contact telephone number: +44 (0) 333 222 6636


DPD / Interlink tracked and signed. Next working day delivery Royal mail 24h Tracked. Next working day delivery Royal mail 48h Tracked. Two working day delivery Royal mail economy delivery. Please note this delivery is not tracked. Delivered in 3 to 5 working Days.


UPS International Tracked standard service within the EU. Delivered in 3-4 working days. UPS International Tracked Express service within the EU. Delivered in 1-2 working days.


UPS International Tracked standard service outside the EU. Standard delivery – 5-7 working days. Please request a quote for a speedier global delivery service.


Once your order is shipped we will send you an email with a link to the tracking information. Depending on the progress of your order, you may receive between 1-4 emails per shipment on your order. We will use the email address you have provided on purchase. You are able to track the progress of your delivery by contacting the assigned courier via their website, you will need the tracking number and this will be found on the delivery email. You are able to arrange to pick up the unit from the courier depot then you will need to call the courier. If you want to call the courier then please use one of the telephone numbers below. Royal Mail customer services/tracking – 0845 611 3425 DPD customer services/tracking – 0845 0702477 Interlink customer services/tracking – 0845 0702477