Telephone Headsets: New and Refurbished Phone Headsets
A telephone headset is a headset with a microphone that you wear to make and take calls hands-free on a desk phone, a computer softphone or a mobile phone. This range covers new and refurbished phone headsets for offices, call centres and home workers, from Plantronics, Poly, Jabra, Sennheiser, Vega, Cisco, Avaya, Mitel and Bose Professional.
Start with how the telephone headset connects. Wired headsets plug into the phone’s headset port or a USB port. Wireless headsets use a DECT base or Bluetooth, so you can walk away from your desk. Our headset buyers guide explains each option in more detail.
Showing 1–12 of 163 resultsSorted by popularity
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Jabra Supreme UC Wireless Headset
£45.00 £37.50 Ex. VAT -
Plantronics Blackwire C3220 Duo
£45.00 £37.50 Ex. VAT -
Jabra UC Voice 750 Mono
£30.00 £25.00 Ex. VAT -
Plantronics Voyager Legend
£45.00 £37.50 Ex. VAT -
Bose USB Link Bluetooth® Module
£45.00 £37.50 Ex. VAT -
Plantronics CS540 A
£64.80 £54.00 Ex. VAT Buy Now -
Plantronics C054A
£55.00 £45.83 Ex. VAT -
Mitel Cordless Headset & Accessories Module
£77.50 £64.58 Ex. VAT -
Sale!
Bose Noise Cancelling Headphones 700 UC (Black)
Original price was: £384.00.£336.00Current price is: £336.00. £280.00 Ex. VAT -
Sale!
Vega JPL 100 Solo
Original price was: £44.20.£38.68Current price is: £38.68. £32.23 Ex. VAT -
Plantronics CS60
£35.00 £29.17 Ex. VAT -
Plantronics HW261N
£32.50 £27.08 Ex. VAT
How to choose a telephone headset
Match the connection
Many office desk phones take a telephone headset through an RJ9 headset port, using a QD bottom cable made for that phone make. Computers use USB-A or USB-C, and mobile phones use Bluetooth or a wired plug. Check the connection before anything else.
Mono or binaural (duo)
A mono telephone headset covers one ear, so you still hear people around you. A binaural (duo) headset covers both ears and blocks more background noise, which helps in call centres and open-plan offices.
Noise-cancelling microphone
A noise-cancelling microphone reduces the background sound your caller hears. Choose one for busy offices and call centres. Some headsets also have active noise cancellation (ANC) in the ear cushions, which reduces the noise you hear.
Remote answering with EHS
With a wireless telephone headset, an electronic hook switch (EHS) cable or a handset lifter lets you answer and end calls away from your desk. The EHS cable must suit your phone make, so use our headset compatibility check.
Teams and UC versions
If you take calls on a computer, look for a headset made for your calling app. Versions for Microsoft platforms are often marked MS or -M, such as the Plantronics Blackwire C520-M. UC versions suit other softphones.
Telephone headset types at a glance
| Type | Connects to | Suits |
|---|---|---|
| Wired QD | Desk phone headset port (RJ9) through a QD bottom cable | Fixed desks and call centres |
| Wired USB | Computer USB-A or USB-C port | Softphones, Teams and Zoom calls |
| Wireless DECT | Base station connected to a desk phone, a computer or both | Moving around the office on a call |
| Bluetooth | Mobile phone, computer, or desk phone with Bluetooth | Mobile and hybrid workers |
Questions
Which telephone headsets work with my phone system?
A telephone headset works with your phone system when its connection matches your desk phone. Many desk phones have an RJ9 headset port that takes a QD headset through the right bottom cable, while some need an amplifier or a USB headset. Use our headset compatibility check or send us your phone model.
Can I use a telephone headset with a mobile phone?
Yes, if the headset has Bluetooth or a plug that fits your mobile. Bluetooth headsets pair with a mobile directly, and some office wireless headsets pair with a desk phone and a mobile at the same time. A QD headset made for desk phones needs a suitable adaptor cable to plug into a mobile.
Should I choose a wired or wireless phone headset?
Choose wireless if you need to move away from your desk during calls, and wired if you stay at your desk. Wired headsets need no charging. Wireless headsets with a DECT base let you walk around the office, and with an EHS cable or lifter you can answer calls away from the phone.
Can I use Bluetooth headphones with a telephone?
Only if the telephone supports Bluetooth or you add an adaptor. Some desk phones have Bluetooth built in, but many office phones need a headset with its own base that connects to the headset port. Mobiles and laptops pair with Bluetooth headphones directly, and models with a microphone work for calls.
Need a model that is not listed?
Send us the model numbers and quantities you need. We will reply with what we can supply.
Request a quote- Delivery: free next-day delivery to UK mainland addresses on in-stock items ordered by 3pm.
- Returns: within 14 days, see delivery information.
- Replacing old equipment? We buy used phones and systems and repair phones.
Buying refurbished phones and phone system hardware helps to reduce your impact on the environment, using less resources and reducing landfill. We can also recycle your old desk phones, back into the supply chain. Contact our team today and find out what help we can provide with your office telephones.