Order cut-off time is 3PM (GMT) for same day dispatch. We aim to dispatch your goods on the same day we receive payment. In some rare cases it may take up to 1 working day. We offer worldwide shipping, if you do not see shipping for a particular country then please contact us to request a shipping quote.
NB. DPD, Interlink and UPS deliveries MUST be signed for.
DELIVERY SERVICES AND TIMES WITHIN UK:
- DPD/Interlink Tracked & Signed. Next working day delivery
- Royal Mail 24h Tracked. Next working day delivery
- Royal Mail 48h Tracked. Delivery in 2 working days
- Royal Mail Economy. Delivery in 3 to 5 working days*
* This service has no tracking.
INTERNATIONAL SHIPPING SERVICES WITHIN EU:
- UPS International Tracked standard service within the EU = 3-4 working days.
- UPS International Tracked Express service within the EU = 1-2 working days.
INTERNATIONAL SHIPPING SERVICES OUTSIDE THE EU:
- UPS International Tracked standard service outside the EU = 5-7 working days.
- Please request a quote for a speedier global delivery service.
Once your order is shipped we will send you an email with a link to the tracking information. Depending on the progress of your order, you may receive between 1-4 emails per shipment on your order. We will use the email address you have provided on purchase.
You are able to track the progress of your delivery by contacting the assigned courier via their website, you will need the tracking number and this will be found on the delivery email. You are able to arrange to pick up the unit from the courier depot then you will need to call the courier. If you want to call the courier then please use one of the telephone numbers below.
- Royal Mail customer services/tracking – 0845 611 3425
- DPD customer services/tracking – 0845 0702477
- Interlink customer services/tracking – 0845 0702477