We aim to dispatch your goods on the same day we receive payment. In some cases it may take up to 1 working day for us to dispatch your purchase. Order cut-off time is 3PM. In case of urgency please contact us.
We offer worldwide shipping. If you do not see the shipping information for a particular country then please contact us to request a shipping quote.
DPD, Interlink and UPS deliveries MUST be signed for.
Our contact telephone number: +44 (0) 20 37642 655
DELIVERY SERVICES AND TIMES WITHIN UK:
DPD / Interlink tracked and signed. Next working day delivery
Royal mail 24h Tracked. Next working day delivery
Royal mail 48h Tracked. Two working day delivery
Royal mail economy delivery. Please note this delivery is not tracked. Delivered in 3 to 5 working
UPS International Tracked standard service within the EU. Delivered in 3-4 working days.
UPS International Tracked Express service within the EU. Delivered in 1-2 working days.
INTERNATIONAL SHIPPING SERVICES OUTSIDE THE EU:
UPS International Tracked standard service outside the EU. Standard delivery – 5-7 working days.
Please request a quote for a speedier global delivery service.
Once your order is shipped we will send you an email with a link to the tracking information. Depending on the progress of your order, you may receive between 1-4 emails per shipment on your order. We will use the email address you have provided on purchase.
You are able to track the progress of your delivery by contacting the assigned courier via their website, you will need the tracking number and this will be found on the delivery email. You are able to arrange to pick up the unit from the courier depot then you will need to call the courier. If you want to call the courier then please use one of the telephone numbers below.
Royal Mail customer services/tracking – 0845 611 3425
DPD customer services/tracking – 0845 0702477
Interlink customer services/tracking – 0845 0702477