Poly Phones, Headsets And Video Bars | Comms Warehouse

Poly Phones, Headsets and Video Conferencing

Poly is the brand Plantronics and Polycom have traded under together since 2019, and HP has owned it since 2022. Poly phones, headsets and meeting room video equipment are made for offices, contact centres and hybrid work. Refurbished SoundPoint IP, VVX and SoundStation models are on our Polycom page, and Plantronics-branded headsets are on our Plantronics page.

This range covers mainly new products sold under the Poly name: Blackwire, Voyager and EncorePro Poly computer headsets, the Calisto 5300 speakerphone, VVX and CCX desk phones, the Trio C60 conference phone, and Studio video bars and cameras. It suits IT teams equipping desks and meeting rooms with current equipment.

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How to choose Poly equipment

Teams or standard versions

Many Poly headsets come in two versions. Models with -M in the name, such as the Blackwire C320-M and the Voyager 4310 UC V4310-M, are the Microsoft Teams versions. Standard versions work with other softphones. Check which platform your team uses.

USB-A, USB-C or Bluetooth

Blackwire headsets plug into a USB-A or USB-C port, so match the connector to your computer. Voyager headsets use Bluetooth, often with a USB adaptor for the PC. The Voyager 5200 Office uses a desk base, and the EncorePro 310 suits contact centre desks.

Desk phones: OpenSIP or Teams

CCX phones come in OpenSIP and Microsoft Teams versions; the CCX 400 OpenSIP listed here registers to SIP platforms such as hosted VoIP. The VVX 250 is a four-line SIP phone with Gigabit ports, supplied without a power supply. See new Poly desk phones.

Meeting room video

Studio video bars, such as the Studio R30, connect over USB to a meeting room PC. The Studio E70 is a dual-lens 4K camera, the Studio P21 a personal meeting display and the GC8 a touch controller. See meeting room video.

Poly families in this range

FamilyTypeExamples in this range
BlackwireCorded USB headsetsBlackwire 3320, C3220, 5210, 5220
VoyagerBluetooth headsetsVoyager Focus UC B825, Voyager 4310 UC, Voyager 5200 Office
EncoreProCorded contact centre headsetEncorePro 310 (EP310) USB-A
CalistoPersonal speakerphoneCalisto 5300
VVX and CCXDesk phonesVVX 250, CCX 400 OpenSIP, CCX 500
TrioConference phoneTrio C60 Teams
StudioVideo bars, cameras and displaysStudio R30, Studio E70, Studio P21
GC8Meeting room touch controllerGC8

Questions

Does Poly make a phone system?

No, Poly makes the phones, headsets and meeting room devices, and the phone system comes from your provider or platform, such as hosted VoIP, 3CX or Microsoft Teams Phone. Choose the version that matches your platform, since CCX phones come in OpenSIP and Teams versions.

How much does a Poly phone system cost?

The cost depends on the number of users, the phone and headset models you choose, and the licences your platform needs. Meeting rooms add conference phones and video bars to the total. Send us your user count and platform through a quote request.

What is the difference between Poly and Polycom?

Poly is the current name of the company formed from Polycom and Plantronics. Older products carry the Polycom or Plantronics name, and newer ones carry the Poly name. This page lists Poly-branded products, and the Polycom page lists older Polycom phones and conference phones.

Which Poly desk phone should I choose?

Choose by platform first, then by screen and keys. The VVX 250 is a four-line SIP phone for general desks. The CCX 400 and CCX 500 are media phones with larger colour screens; pick the OpenSIP version for SIP platforms or the Teams version for Microsoft Teams.

Do you have Poly conference phones?

Yes, this page lists the Poly Trio C60, a conference phone for Microsoft Teams meeting rooms. For older SIP and analogue conference phones, such as the Polycom SoundStation range, see our conference phones.

Need a model that is not listed?

Send us the model numbers and quantities you need. We will reply with what we can supply.

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