Mitel 5010

£38.40 £32.00 Ex. VAT

MitelMitel 5010 IP Phone
Condition : Refurbished
Part Number : 50000374

In stock

SKU: 50000374-WH2A Categories: ,


Mitel 5010 IP Phone

The Mitel 5010 IP phone is a dual port IP phone that comes with six function keys, 7 programmable multi function keys, and a 2 line, 20 char display. This IP phone is made for users who require advance phone features such as tech support staff, office workers, sales and customer service departments. The promise of IP is in the converged apps it can deliver to the user desktop. The challenge is to make these new tools easy for your users, without intimidating them with desktop devices and interfaces. The solution: 5010 IP Phone. Part of the industry’s most extensive line of IP desk phones and devices, this IP Phone looks and operates like a regular business phone to provide user access to the more sophisticated call handling and converged apps supported by Mitel Networks Integrated Comms Platforms (ICP).

Mitel 5010

Mitel 5010 Phone Benefits

Like all Mitel Networks IP phones, the 5010 IP can be easily programmed and personalised with a web browser based config tool. Features include: Two line, 20 char display. Off hook announce and On hook dial. Seven programmable multi function keys with dual colour LEDs (for speed dialling, broadcast groups, line appearances, feature access). Six function keys: Hold, Superkey for feature access, Message Info, Transfer / Conf, Shift and Cancel.  Placing calls on hold and Transfer calls. Setting up conference calls and Voice mail access, with large message waiting lamp. Last number redial and Automatic Call Distribution (ACD). Able to run Power over Ethernet (POE) or with optional 24v DC power supply available separately.

What’s in your MITEL IP Phone Pack

Mitel 5010 IP Phone
IP Phone Receiver
5010 Phone Base Stand
NEW Curly Cord
NEW Line Cord

5010 IP Phone Features

  • Up to 6 Lines
  • Voice mail Access
  • 2 x 20 Character Display
  • Off Hook Announce
  • Off Hook Dialling
  • 6 Function Keys
  • Fixed Headset Jack
  • Last Number Redial
  • Auto Call Distribution (ACD) Agent and Supervisor Support
  • PoE support or 24V DC Power Supply Option

What are you buying:

5010 IP Phone – Refurbished
MITEL Part Number – 50000374

Additional information


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All of our refurbished and new products come with a warranty ranging from 12-36 months. We provide a ‘return to base’ warranty as standard but replacement items may be dispatched in advance of the warranty examination procedure where pre-agreed. Any replacements made within the warranty period will continue to have a warranty that covers the original term from point of purchase.

Please also note:

  • Any misuse, wear and tear or abuse of the goods will invalidate the warranty and any return postage will be payable by the customer.
  • Our warranty excludes consumable products e.g. batteries.
  • Our warranty is not applicable outside the United Kingdom unless by pre-arrangement.
  • A £20 Admin fee will be charged for any item returned under warranty where no fault is found If the product fault is deemed to fall within the terms of the warranty then we reserve the right to repair, replace or credit faulty items at our discretion.
  • If it is outside of the warranty period, we may offer a chance to repair the item at a cost to be quoted.


If your product develops a fault then please notify us by phone on +44 (0) 333 222 6636 or at detailing the fault and requesting a Returns Number and address.

Please ensure that the Returns Number is clearly indicated on the parcel, as we cannot accept returns without this.

PLEASE NOTE: do not write on or mark the original packaging.


We aim to dispatch your goods on the same day we receive payment. In some cases it may take up to 1 working day for us to dispatch your purchase. Order cut-off time is 3PM. In case of urgency please contact us. We offer worldwide shipping. If you do not see the shipping information for a particular country then please contact us to request a shipping quote. DPD, Interlink and UPS deliveries MUST be signed for. Our contact telephone number: +44 (0) 333 222 6636


DPD / Interlink tracked and signed. Next working day delivery Royal mail 24h Tracked. Next working day delivery Royal mail 48h Tracked. Two working day delivery Royal mail economy delivery. Please note this delivery is not tracked. Delivered in 3 to 5 working Days.


UPS International Tracked standard service within the EU. Delivered in 3-4 working days. UPS International Tracked Express service within the EU. Delivered in 1-2 working days.


UPS International Tracked standard service outside the EU. Standard delivery – 5-7 working days. Please request a quote for a speedier global delivery service.


Once your order is shipped we will send you an email with a link to the tracking information. Depending on the progress of your order, you may receive between 1-4 emails per shipment on your order. We will use the email address you have provided on purchase. You are able to track the progress of your delivery by contacting the assigned courier via their website, you will need the tracking number and this will be found on the delivery email. You are able to arrange to pick up the unit from the courier depot then you will need to call the courier. If you want to call the courier then please use one of the telephone numbers below. Royal Mail customer services/tracking – 0845 611 3425 DPD customer services/tracking – 0845 0702477 Interlink customer services/tracking – 0845 0702477