Polycom IP 321

(1 customer review)

£21.88 £18.23 Ex. VAT

PolycomPolycom IP321 VoIP Phone
Condition : Refurbished
Part Number : 2201-12360-001

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SKU: 2201-12360-001-WH2A Categories: , , , Tag:


Polycom IP 321 VoIP Phone

The Polycom IP 321 SoundPoint is a two line enterprise grade IP desk phone with excellent sound quality. Easy to use and is designed for small and medium sized business and enterprises.The Polycom IP321 phone has excellent sound quality, and a full set of enterprise and SIP features. The IP 321 is a two line SIP phone that delivers superb sound quality as well as a wide range of supported business phone features.

The IP321 replaces the IP320 model. The IP 321 delivers through an intuitive user interface and full feature set, encompassing both traditional business phone features such as: call hold, park, pick up, transfer and three way local conference, and more such as shared call / bridged lines, hosts built in XML micro browser, and distinctive call treatment.

Polycom IP321

The Polycom IP321 (2200-12360-025) phone features a full duplex IEEE 1329 Type 1 compliant speaker phone with Polycom’s legendary Acoustic Clarity Technology. This ensures that the IP321, like all Polycom IP Phones delivers excellent sound quality and enables noise free and echo free conversations that are as natural as being there.

The IP 321 phone is made to make install, config and upgrades as simple as possible. The phones’ standard base stand can be reversed to become a wall mount, removing the need for a separate accessory. Built in IEEE 802.3af PoE enable flexible set up options and savings on cabling.

Each Polycom IP 321 phone is carefully refurbished by technical experts to ensure that it runs to the highest of standards. Plus, they come with a warranty to ensure your satisfaction. Included with your phone are the base stand, phone receiver, curly cord and new line lead. These phones may be refurbished, but you’d never know it from their condition.

What’s in your Polycom Soundpoint IP321 Pack

Polycom IP321 VoIP Phone
Polycom Soundpoint IP Receiver
VoIP Phone Base Stand
NEW Curly Cord
NEW Line Cord

Polycom IP 321 VoIP Phone Features

  • Two line entry level phones
  • Superb full duplex speaker phone
  • 102 x 33 pixel graphic LCD
  • Integrated 802.3af PoE support
  • Single 10/100 LAN port

Compatibility of Polycom Soundpoint IP 321

  • Avaya IP500 running R4.2 or earlier; Pro Edition is required
  • Avaya IP500 running R5.0 or higher
  • IP500 V2 running R6.0 or higher

What are you buying:

Polycom IP 321 VoIP Phone – Refurbished
Polycom Part No. 2201-12360-001

Additional information

Weight2 kg



Main category


2200-12360-025, 2201-12360-001

1 review for Polycom IP 321

  1. Angela

    very nice phone that can be used at home as a sip handset

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All of our refurbished and new products come with a warranty ranging from 12-36 months. We provide a ‘return to base’ warranty as standard but replacement items may be dispatched in advance of the warranty examination procedure where pre-agreed. Any replacements made within the warranty period will continue to have a warranty that covers the original term from point of purchase.

All items with NEW condition receive a 12 month warranty

All items with REFURBISHED condition receive a 36 month warranty

Please also note:

  • Any misuse, wear and tear or abuse of the goods will invalidate the warranty and any return postage will be payable by the customer.
  • Our warranty excludes consumable products e.g. batteries.
  • Our warranty is not applicable outside the United Kingdom unless by pre-arrangement.
  • A £20 Admin fee will be charged for any item returned under warranty where no fault is found If the product fault is deemed to fall within the terms of the warranty then we reserve the right to repair, replace or credit faulty items at our discretion.
  • If it is outside of the warranty period, we may offer a chance to repair the item at a cost to be quoted.


If your product develops a fault then please notify us by phone on +44 (0) 333 222 6636 or at detailing the fault and requesting a Returns Number and address.

Please ensure that the Returns Number is clearly indicated on the parcel, as we cannot accept returns without this.

PLEASE NOTE: do not write on or mark the original packaging.


Free Next Day Delivery for all UK Mainland orders. Order cut-off time is 3PM. We aim to dispatch your goods on the same day we receive payment. In some cases it may take up to 1 working day for us to dispatch your purchase. In case of urgency please contact us. We offer worldwide shipping. If you do not see the shipping information for a particular country then please contact us to request a shipping quote. DPD, Interlink and UPS deliveries MUST be signed for. Our contact telephone number: +44 (0) 333 222 6636


DPD / Interlink tracked and signed. Next working day delivery Royal mail 24h Tracked. Next working day delivery Royal mail 48h Tracked. Two working day delivery Royal mail economy delivery. Please note this delivery is not tracked. Delivered in 3 to 5 working Days.


UPS International Tracked standard service within the EU. Delivered in 3-4 working days. UPS International Tracked Express service within the EU. Delivered in 1-2 working days.


UPS International Tracked standard service outside the EU. Standard delivery – 5-7 working days. Please request a quote for a speedier global delivery service.


Once your order is shipped we will send you an email with a link to the tracking information. Depending on the progress of your order, you may receive between 1-4 emails per shipment on your order. We will use the email address you have provided on purchase. You are able to track the progress of your delivery by contacting the assigned courier via their website, you will need the tracking number and this will be found on the delivery email. You are able to arrange to pick up the unit from the courier depot then you will need to call the courier. If you want to call the courier then please use one of the telephone numbers below. Royal Mail customer services/tracking – 0845 611 3425 DPD customer services/tracking – 0845 0702477 Interlink customer services/tracking – 0845 0702477