Sennheiser Telephone Headsets: New and Refurbished
Sennheiser is a German audio maker, and Sennheiser telephone headsets cover corded, DECT wireless, USB and Bluetooth models for desk phones, softphones and contact centres. Since 2020 these office headsets have been sold under the EPOS name, first as EPOS | Sennheiser, so many models on this page carry both names.
This page covers new and refurbished models: CC 510 to CC 550 call centre headsets, Circle, Culture and IMPACT SC corded headsets, DW Office, DW Pro 2 and D10 headsets from our wireless headsets range, and MB Pro and Presence Bluetooth headsets. For current EPOS-branded models, see our EPOS page.
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How to choose a Sennheiser telephone headset
Corded: Easy Disconnect cable
Corded Sennheiser office headsets, such as the CC 500 series and the SC 230 and SC 260, have a Sennheiser Easy Disconnect (ED) plug. You need a Sennheiser bottom cable that suits your phone make; see our headset cables.
DECT for phone or computer
The DW Office and DW Pro 2 bases connect to a desk phone and a computer, and the DW Pro 2 Duo covers both ears for noisy offices. The D10 USB ML connects to a computer only.
Answering away from your desk
To answer calls from a DECT headset away from your desk, add the HSL 10 handset lifter or an EHS adaptor for your phone, such as the CEHS SN 01 for Snom or CEHS PO 01 for Polycom. Use our headset compatibility check.
USB headsets for softphones
USB models such as the SC 30 USB, SC 60 USB and SC 75 USB CTRL plug into a computer. ML versions, such as the D10 USB ML, were made for Microsoft Lync and Skype for Business. See our USB headsets.
Mono or duo, noise cancelling
Mono models keep one ear on the room, and duo models such as the SC 260 block more noise. A noise-cancelling microphone, used across the CC 500 and SC ranges, cuts background noise for your caller.
Sennheiser headset lines on this page
| Line | Type | Connects to |
|---|---|---|
| CC 510, 515, 520, 530, 540, 550 | Corded call centre headset | Desk phone, through an ED bottom cable |
| SC 230, SC 260 (ED versions) | Corded office headset | Desk phone, through an ED bottom cable |
| SC 30, SC 45, SC 60, SC 75, SC 230 USB | Corded USB headset | Computer |
| DW Office, DW Pro 2 | DECT wireless headset | Desk phone and computer |
| D10 USB ML | DECT wireless headset | Computer |
| MB Pro 1, MB Pro 2, Presence UC | Bluetooth headset | Mobile and computer |
| HSL 10, CEHS SN 01, CEHS PO 01 | Handset lifter and EHS adaptors | Desk phone, with a wireless headset |
Questions
What are the Sennheiser CC520 and CC515?
They are corded call centre headsets from the Sennheiser CC 500 series, made for desk phones in busy contact centres. Both connect through a Sennheiser Easy Disconnect bottom cable that suits your phone make, so choose the cable together with the headset.
Which Sennheiser headset suits a call centre?
A corded headset with a noise-cancelling microphone, such as a CC 500 series or SC 260 model, suits most call centre desks. Duo models block more room noise, and the ED plug lets each agent unplug the headset at the end of a shift without moving the bottom cable.
Can I sell my used Sennheiser headsets?
Yes, you can offer them to us. Send the models, quantity and condition of your Sennheiser headsets, with any bases, cables and lifters, through our sell your phones and systems page, and we reply with an offer.
Do you sell Sennheiser phones or home audio?
No. This page is business equipment: Sennheiser telephone headsets, cables and handset lifters that connect to your existing desk phone, computer or mobile. For desk phones, see our Business Phones range.
Need a model that is not listed?
Send us the model numbers and quantities you need. We will reply with what we can supply.
Request a quote- Delivery: free next-day delivery to UK mainland addresses on in-stock items ordered by 3pm.
- Returns: within 14 days, see delivery information.
- Replacing old equipment? We buy used phones and systems and repair phones.
Buying refurbished phones and phone system hardware helps to reduce your impact on the environment, using less resources and reducing landfill. We can also recycle your old desk phones, back into the supply chain. Contact our team today and find out what help we can provide with your office telephones.