Wireless Telephone Headsets for Office Phones
A wireless telephone headset, also called a cordless headset, is a headset that connects to your phone by radio, so you can move around while on a call. Office models usually use a DECT base station that plugs into your desk phone, computer or both. This range covers new and refurbished wireless headsets from Plantronics, Jabra, Sennheiser, Cisco, Avaya, Mitel and Bose Professional.
Wireless headsets suit call centres, receptions, warehouses and busy offices. To pair with a mobile phone, see our Bluetooth headsets. If you stay at your desk, a wired headset may be enough. Our headset buyers guide compares the options.
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Jabra Supreme UC Wireless Headset
£45.00 £37.50 Ex. VAT -
Plantronics Voyager Legend
£45.00 £37.50 Ex. VAT -
Bose USB Link Bluetooth® Module
£45.00 £37.50 Ex. VAT -
Plantronics CS540 A
£64.80 £54.00 Ex. VAT Buy Now -
Plantronics C054A
£55.00 £45.83 Ex. VAT -
Mitel Cordless Headset & Accessories Module
£77.50 £64.58 Ex. VAT -
Sale!
Bose Noise Cancelling Headphones 700 UC (Black)
Original price was: £384.00.£336.00Current price is: £336.00. £280.00 Ex. VAT -
Plantronics CS60
£35.00 £29.17 Ex. VAT -
Jabra Evolve 65 Stereo
£75.60 £63.00 Ex. VAT -
Jabra GN9330e NEW
£240.00 £200.00 Ex. VAT -
Jabra Evolve 65 Mono
£69.00 £57.50 Ex. VAT -
Plantronics CS540A New
£124.20 £103.50 Ex. VAT Buy Now
How to choose a wireless telephone headset
DECT or Bluetooth
DECT headsets connect to their own base station and are made for office desk phones, with good range inside a building. Bluetooth headsets pair with mobiles and computers and usually have a shorter range. Some bases, such as the Plantronics Savi W710, connect to both.
Desk phone, computer or both
Choose the base for what you call from. The Plantronics CS540 and Jabra Pro 920 connect to a desk phone, the Jabra Pro 930 and Sennheiser D10 USB connect to a computer, and the Jabra Pro 9460 connects to both.
Remote answering with EHS
Without remote answering you must lift the handset to take a call. A handset lifter, such as the Plantronics HL10, or an EHS cable made for your phone make lets you answer and end calls from the headset. Use our headset compatibility check.
Wearing style
Mono headsets leave one ear free for the room, and duo headsets block more noise for call centres. Convertible models, such as the Plantronics CS540, can be worn over the ear or with a headband, so each user can choose.
Wireless headset base types
| Base connects to | Example models | Suits |
|---|---|---|
| Desk phone | Plantronics CS540, Jabra Pro 920 | Desk phone users who move around the office |
| Computer (USB) | Jabra Pro 930, Sennheiser D10 USB | Softphone users |
| Desk phone and computer | Jabra Pro 9460 and 9465 | Users who take calls on both |
| Desk phone, computer and mobile | Plantronics Savi W710 | Users who also take mobile calls |
| Computer and mobile (Bluetooth) | Plantronics Voyager 5200 UC, Jabra Evolve 65 | Mobile and hybrid workers |
Questions
Which wireless headset works with my office phone?
A DECT wireless headset whose base connects to your phone's headset port works with many office desk phones. To answer calls away from the desk you also need an EHS cable or handset lifter that matches your phone make. Check our headset compatibility page or send us your phone model.
Is a cordless headset the same as a wireless headset?
Yes, for office use the two terms mean the same thing: a headset with no cable to the phone. Office cordless headsets usually use DECT to talk to their base, while consumer models usually use Bluetooth.
What headsets do call centres use?
Call centres usually use duo (binaural) headsets with a noise-cancelling microphone. Wired models suit agents who stay at one desk. Wireless DECT models, such as the Jabra Pro 9400 series or Plantronics Savi, suit team leaders and agents who need to move around the floor.
Do wireless telephone headsets work with mobile phones?
Some do. A DECT headset with a desk phone base does not connect to a mobile on its own. Bases with Bluetooth, such as the Plantronics Savi W710, link a mobile as well, and Bluetooth headsets pair with a mobile directly.
Need a model that is not listed?
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- Returns: within 14 days, see delivery information.
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Buying refurbished phones and phone system hardware helps to reduce your impact on the environment, using less resources and reducing landfill. We can also recycle your old desk phones, back into the supply chain. Contact our team today and find out what help we can provide with your office telephones.